Yes. We usually arrive with water on board, but for most exterior cleaning jobs we connect to an onsite water source during the clean. This helps us complete the work properly without running out of water part way through the job.

No, you do not normally need to be home. We just need access to the areas being cleaned, gates unlocked, windows and doors shut, washing taken inside, and personal items moved away from the house.

Yes, please move outdoor furniture, barbecues, pot plants, mats, loose items, and anything you do not want getting wet. This lets us clean properly and reduces the chance of items being damaged or missed.

Please keep pets inside or safely away from the work area while we are cleaning. This protects them from water, cleaning products, hoses, and equipment movement around the property.

Yes. House washing is normally completed using a soft wash process with cleaning solution applied at low pressure. Roof treatments also use a treatment solution designed to break down organic growth over time. SDS sheets can be provided on request.

Not on painted house surfaces. Painted areas, cladding, and delicate surfaces are cleaned with low pressure soft washing. High pressure is mainly used for suitable hard surfaces such as concrete, bricks, some decks, fences, and similar areas where appropriate.

We take care around gardens and rinse plants thoroughly during and after the clean. Let us know before the job if you have sensitive plants or areas you are especially worried about so we can take extra precautions.

We do our best to minimise this, but some older windows and doors can leak. Please make sure everything is shut properly before we start. Our cleaning method is controlled to reduce the chance of water getting inside.

Roof treatments work over time and can take up to 6 months to fully break down moss, mould, lichen, and organic growth. Growth may turn white or brown before it starts to deteriorate and wash away naturally with rain.

Roof treatments need suitable weather. Ideally there should be minimal wind and no rain for at least 2.5 hours after application, so the treatment has enough time to settle and work properly.

Let us know before the job if your property uses tank water. For roof treatments, the tank inlet usually needs to be disconnected until the roof has had around 5 to 6 good downpours of rain. For house washing and gutter cleaning, we can discuss the safest option for your setup.

Yes. We provide gutter cleaning as a separate service or as part of a wider exterior clean. We can remove built up debris and flush gutters where practical, depending on access and the condition of the property.

Please let us know at least 24 hours before your booking if you need to reschedule. If we arrive and the job cannot go ahead due to something preventable, a rescheduling charge may apply.

Yes, weekend work can be arranged by request, subject to availability.

We service Auckland wide, including residential and commercial exterior cleaning jobs.

The easiest way is to send through photos, the property address, the service you need, and any access details. For house washing, the size of the home and the number of levels also helps us price the job accurately.